Terms and Conditions
General
We at Need4accessories care about our customers. Should you need help on anything in this shop so visiting the following link Help.
You can always reach us by telephone or our "Live Chat" at office time. Click the following link for contact information Contact.
Minimum order is 149 SEK including tax.
Swedish VAT is included in the price (25%).
Are you under 18, you must have parental consent for an order with us.
Need4accessories reserves the right to cancel a purchase if fraud is suspected.
Payment Options
- Payson
In Payson, you can pay with credit cards or Internet via a payment link, which appears after the combined orders. More information about Payson is on www.payson.se .
- Paypal
In Paypal, you can pay with your Paypal account via a payment link, which appears after the combined orders. More information about Paypal is on www.paypal.se .
- Klarna Invoice
Payment terms 10 days. If payment is late a payment fee by the amount that is permitted by law at present 50 SEK and interest at 24% + applicable reference rate. Usual credit check but sent a copy made and delivery is only to registered address.
- Klarna Account
With Klarna account you can choose for yourself how much you want to pay each month. And when you shop with Klarna account, all your purchases go onto one invoice. Another advantage is that our installment payment service is totally designed for online shopping. That means there is no need for fill out complicated forms or logging on, you can shop with just your personal identity number.
Delivery
Normal delivery is approximately 2-6 business days after ordering date inside Europe. Orders placed before 12:00 are normally sent the same day, otherwise the first working day after. In some seasons it may take longer.
We ship with parcel / letter / lorrygoods or your preferred supplier.
Shipping cost you will see in checkout before you make you the order.
For items that is specially ordered for a customer the delivery time is approximately 3 weeks depending on the supplier's inventory.
Shipping
We use the following shipping options:
- DHL Service Point. Shipped by DHL to your nearest service location for pick-up. Traceable shipment.
- DHL Package. Delivered by DHL to your door. Delivery takes place only between 08:00 - 17:00. DHL will contact you directly and make an appointment for delivery. Traceable shipment.
- Posten. Delivered straight to your mailbox with the Class A record. NON traceable shipment.
Orders over 600 SEK is automatically sent with DHL. This is so that you as a customer will have the possibility to trace your package with a package ID and also provide an ID control when you pick up the package.
Orders of less than 600 SEK you will also have the option to send with Posten Class A parcel.
Packages sent outside of Sweden will always be shipped with registered mail by Posten.
Need4accessories are not responsible for any delays or losses caused by the shipping company.
When Need4accessories hands over the package to shipping company, the responsibility for the shipment is a matter between the customer and shipping company.
Link to DHL Service Point Tracking: http://www.servicepoint.se/
Link to DHL Package Tracking: http://www.dhl.se/en.html
Complaints and return policy
It is always a guarantee on the products you buy. If you can demonstrate that there was a manufacturing defect in the product you always get a new product, however wear and tear defects will not be coverd by the warranty. If there is a complaint because of damaged or that we sent the wrong item we will reimburse you for the return shipping, while we will refund what you spent for the goods unless the goods are still in stock. NOTE: If we don't have the ability to send a new product for a claim and you did not order anything else in the order you will also get back the money for the original shipment. For reimbursement - enter your personal account number or bank account numbers.
Cancellation / Change
You have the right to return undamaged and unused products. Notice of this must be provided as soon as possible but no later than fourteen (14) days from receiving the goods, provided that the goods and packaging are in mint condition. Remember to not send the item in its original packaging as sticky notes, etc. might destroy the cartons. NOTE! You may not break the seal on sealed products, if you do so you won’t be able to return the goods. We do not buy back the products with broken seals. Product must be unused and in the same condition as when you received it. Remember that it’s your responsibility that the product is intact when it arrives back to us. Remember to package the goods well, preferably in the same way as you received it. When returning of products it’s the customer that pays for the shipping costs. We follow the Consumer Agency's recommendations see: Konsumentverket.se
Special Orders
When you place an order with us that we don’t have in stock and needs to be order from our supplier, you will receive a verification email from us. For us to proceed with your order you will first need respond back to this email with an approval. Only after you have replied back to the email, we will process your order.
If you wish to cancel an order after we have placed the order with our supplier, we will charge a processing fee of 30% of the total cost of the product/products. This is to cover our expenses for the special orders.
If you choose Klarna as a payment option we will activate the invoice when we ship the order from us.
- Cancelling a purchase with Klarna: 70% of the cost will be deducted and 30% will remain on the invoice. This applies for all special ordereditems in the store.
- Cancelling a purchase with Payson/Paypal: 70% of the cost will be refunded to you and 30% will accrue Need4accessories. This applies for all special ordereditems in the store.
False orders
Please note that all orders are logged by IP address and time. If necessary, we will notify the police on false orders and attempted fraud. Need4accessories.com reserves the right to question orders that are considered frivolous or does not seem credible.
Damage to the package and Unclaimed Packages
If you discover damage to the package, you should immediately notify the shipping company and make a claim. Do not redeem a damage package! If you don't discover the damage until you opened the package, and the damage is of a nature that it can be attributed to DHL's management, you should contact them and make a claim. If the dispute by DHL can not be resolved, please contact us.
Have you ordered and not pick up your package before it is returned to us (about 1 month package., Letter 14 days), then we will bill you 250 SEK for our work on the handling of goods.
Privacy Act
Your personal information is handled in accordance with applicable provisions of the Swedish Personal Data Act (PUL).
Range Changes
Need4accessories reserves the right to change the range and have the right to remove goods from its range before a purchase has gone through. We reserve the right to end the sale of products in our range.
Need4accessories reserves for typographical errors in the texts on this website. We give no guarantee that all pictures accurately depict the actual products. Need4accessories reserves the right to adjust prices and possible involve an additional cost.
Force Majeure
In the event of war, warlike events, war, revolution, insurrection, governmental action, strikes, lockouts, blockade, natural catastrophe or similar event, will Need4accessories be able to apply themselves to force majeure.
This means that this agreement need not be fully realized. If this occurs, we will attempt to inform the customer about this. In case of any dispute arising course we Consumer Complaints Board's decision.
Jewelry Care
-
Never use jewelry in contact with water. For instance dish wash, bath, shower and laundry.
-
Always remove your jewelry when you practice sports or other activities where you sweat.
-
Always remove jewelry while you sleep.
-
Never store your jewelry in humid areas such as bathrooms where they can easily discolor.
-
If you use hairspray, perfume, makeup and body creams, it is best to let it dry before putting on your jewelry, otherwise there might be risk of discoloration (chemical reaction).
-
To keep your sterling silver jewelry bright and clean, they need to be polished from time to time. To remove stains or oxidation of the genuine Silver Jewelry, use a polishing cloth and a good silver polish. This provides the most long-term effect. There is also silver polishing available from stores like Guld Fynd that are more long-lasting. Do NOT use toothpaste as some do because it contains abrasives that can scratch a jewelry.
-
Don’t polish plated or colored metal jewelry. If polished the plating might be worn down and the underlying base metal might show. Instead only wipe with a dry clean cloth. If there are stones or pearls in the jewelry you have to be more careful!
-
Silver and gold plated jewelry parts such as chains wears naturally over time and the plating can worn down and the metal shines when through.
-
Stainless steel does not oxidize and need not be polished. Should the jewelry still get dirty you can clean it carefully with a little detergent and rinse in water. If there are stones or pearls in the jewelry you have to be more careful! Afterward let the jewelry dry on a towel before use.
-
Keep your jewelry separated from each other so they will not get tangled and become scratched.
-
When not using the jewelry then store them in a bag, box, tissue paper other such wrappings.
-
Jewelry will age over time but if you take care for them the jewelry will last longer!
-
These rules apply to all jewelry unless otherwise described in the product specification.
- Need4accessories won’t replace jewelry that is destroyed because poor handling or not taken care of accordingly to these rules.
Bracelets
Wide
